|Home Reclaim mis-sold PPI/Make an enquiry I've never taken PPI Was I mis-sold PPI? FAQs|
The first step is to find out if you have a claim and how much it could be worth. To do this simply fill in your details in the boxes to the right.
We will then send you our no-obligation claims pack which will be sent at no cost and which has all you need in it to get your money back. If you decide you want us to reclaim what you are owed you return this to us then we proceed to get you back your money.There are two kinds of people who have been mis-sold payment protection insurance (PPI).
If you've ever had a loan, credit card or mortgage you could well be one of these two kinds of people. We can help you either reclaim the PPI that you know was mis-sold to you or find out if PPI was added to any loan, credit card or mortgage that you have taken without you knowing about it. If you didn't know you had PPI then you can definitely reclaim this.
We have been helping people reclaim their mis-sold PPI for over 3 years and have made thousands of successful claims. If you are thinking about reclaiming PPI, or if you want to find out if you can reclaim, or if you want to know if you have PPI at all, then we will help you do this.
Making a claim or finding out what you have and how much you are owed by a bank is easy with us. Simply enter your details in the boxes on the right and we'll send you out a very simple claims pack to fill in. You then return this to us and we will then do everything that needs to be done to get the information you need from your bank and reclaim what you are owed.
Payment Protection Insurance (PPI)
The way the banks have systematically mis-sold payment protection insurance (PPI) is the biggest mis-selling scandal in the history of retail financial services. Over £13 billion has already set aside by banks and building societies to compensate consumers. This figure will rise by a considerable sum over the next few years given how much PPI is still to be reclaimed by consumers.
Which? first warned about the dangers of PPI in the late 1990s and have continually highlighted the poor value of this insurance and criticised the inappropriate sales practices.
Banks continued to mis-sell PPI until just a few years ago when the scandal came to light. There were some 50 million PPI policies sold with only about 10% of these having been claimed back.
There are now record complaints going to the banks. The banks have in some cases prevented people getting what they're owed. This is why the Financial Ombudsman Service (FOS) is itself seeing record complaints with the majority of these relating to PPI.
We are aware of stalling tactics and have experience with banks, so we can and will always act with your best interests in mind to get you the compensation you are due.
Do you think you've never had anything with PPI?
Are you sure? You might want to think again...
If you take into account the fact that PPI was mis-sold to consumers in many ways, but a common way of wrongly selling PPI was to put PPI onto loans, credit cards and mortgages without the consumer even knowing.
You may think you don't have anything with PPI, but if you had a loan, credit card or mortgage at any point over the last 15 years or so there's a chance it had PPI added to it. There's a further chance you never even knew, because they believed that a payment protection insurance (PPI) premium would have been evident to consumers where one was being charged. We can find out if this is the case then pursue your rightful compensation in a speedy and professional manner.
If you've had a loan, credit card or mortgage at any point over the last 15 years or so then get a claims pack. We can then find out if you did have PPI and if so, how much you can reclaim. Simply fill in the no-obligation enquiry form to find out if you have a claim.
How were the banks mis-selling PPI?
Payment Protection Insurance is designed to cover loan, credit card or mortgage payments if you cannot work, for example, if you become ill or lose your job.
Banks and other lenders sold PPI to their customers without fully explaining what it covered. In the worst case scenarios, the banks and lenders told customers it was a compulsory element of a loan, or they simply added it without the borrowers' consent.
The end result is that consumers ended up with a PPI policy that they often did not want, could not use or didn't even realise existed at all.
Reclaiming your mis-sold PPI
We take all the leg-work out of making a PPI claim.
The benefits of using a claims management company (CMC) for reclaiming PPI
We can be extremely helpful and often needed by customers. We have years of experience in dealing with the processes and systems involved in reclaiming mis-sold PPI. We deal with many cases on a daily basis and have thousands of clients including those who we felt the bank tried to manoeuvre into a position they did not want to be in.
Since we first started helping consumers reclaim their mis-sold PPI we have helped thousands of people successfully reclaim what is rightfully theirs. There is a vast array of experience with dealing with banks directly. We can take any pain and confusion out of receiving and understanding correspondence from banks whilst at the same time communicating your requirements back to their specialist PPI teams that have been created due to the sheer size of the mis-sold PPI scandal. Using a CMC such as us means you will have a professional acting on your behalf, on a strictly no-win-no-fee basis* that will get your claim processed as fast and efficiently as possible.
"PPI-hit consumers face stalling from banks" says newspaper report
According to the press the banks are holding up legitimate consumer complaints as they have rejected a third of claims over the last nine months. In November 2012 this hit a high of 44 per cent.
The rejection of these claims, could mean that more consumers have to refer their case to the Financial Ombudsman Service (FOS) in order to ensure that they get their money back.
The article implies that this means that consumers are having to wait longer for their money from a successful claim and some consumers having claims rejected by their banks take their claim no further meaning the banks don't repay what they should.
Don't be one of these people. Using us will mean you use a resource that has experience in reclaiming mis-sold PPI from the banks along with many thousands of successfully compensated customers. Make a claim through us and receive any refund you are due in the quickest amount of time possible. Fill in the no-obligation enquiry form to start your claim.
PPI complaints to ombudsman soar as banks fail to deal with claims
Miles Brignall of The Guardian says: "Consumers complained to the Financial Ombudsman Service (FOS) in record numbers last year, as the fallout from the payment protection insurance (PPI) mis-selling scandal continued and financial services customers became more aware of their rights."
Don't let this happen to you.
Using us to reclaim your mis-sold PPI means you are using a company with experience of making claims. If your claim has to go to the FOS this can increase your waiting time to receive any refund you are due by well over half a year. We will take claims to the FOS that get rejected if we feel there is a case to answer but do what we can to get the claim resolved fairly without this having to happen.
The fact is that two in three of the claims made against the ten most complained about banks were later upheld by the FOS in 2012. The banks rejected legitimate claims and will continue to do so.
If the banks have said you don't have a claim come to us instead.
Below are figures from the Financial Ombudsman Service (FOS) showing claims they received and upheld for some of the main high street banks.
Lloyds TSB was the subject of 45,727 complaints to the ombudsman, 42,195 about PPI, of which 86% were upheld; Bank of Scotland attracted 34,434 PPI complaints, of which 81% were upheld; while another Lloyds Group business, Black Horse Limited, accounted for a further 5,888 complaints about PPI, of which 97% were ruled in the customer's favour by the ombudsman.
* If you cancel on request after 14 days then you may be subject to a cancellation charge (see our Terms and Conditions)